1. Introduction
Brain Project Labs LLC ("Brain Project Labs," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at https://brainproject.io ("Website"), use our products and services, or interact with us in any other way (collectively, the "Services").
Brain Project Labs LLC is a limited liability company organized under the laws of the State of Florida, United States. By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
If you do not agree with our policies and practices, please do not use our Services.
2. Information We Collect
We collect information in the following categories:
2.1 Information You Provide Directly
- Contact Information: name, email address, phone number, business name, and other details you provide when contacting us or signing up for our Services.
- Account Information: credentials, profile data, and authentication tokens you provide when creating or connecting accounts.
- Communications: the content of messages, support requests, and any other correspondence you send to us.
2.2 Information Collected Automatically
- Usage Data: pages visited, features used, time spent, clicks, and similar interactions with our Services.
- Device and Technical Data: IP address, browser type and version, operating system, device identifiers, language preferences, and referring URLs.
- Cookies and Similar Technologies: small data files stored on your device to enable functionality, analytics, and preferences. You can control cookies through your browser settings.
2.3 Information from Third-Party Integrations
When you authorize Brain Project Labs to connect to third-party platforms (including but not limited to Amazon Advertising, Amazon Selling Partner services, and other advertising or e-commerce platforms), we receive data from those platforms in accordance with the permissions you grant. This may include:
- Advertising campaign data, performance metrics, and reporting
- Account identifiers, profile data, and authorization tokens
- Product, order, inventory, and pricing information (where applicable)
- Any other data scopes you explicitly authorize
We access and process this data solely to provide the Services you have requested.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: to operate, maintain, and provide the features and functionality of our Services, including AI-driven automation and integration with advertising and e-commerce platforms.
- Authentication and Security: to verify your identity, authenticate API connections, and prevent unauthorized access.
- Communication: to respond to inquiries, send service-related notifications, and provide customer support.
- Improvement and Analytics: to understand how our Services are used, troubleshoot issues, and improve user experience.
- Legal and Compliance: to comply with applicable laws, regulations, court orders, and legitimate requests from public authorities, and to enforce our terms and protect our legal rights.
- Fraud Prevention: to detect, investigate, and prevent fraudulent, unauthorized, or illegal activity.
We do not sell your personal information, and we do not use data obtained through third-party API integrations (such as Amazon Advertising data) for any purpose other than providing the requested Services to you.
4. Legal Basis for Processing (EEA, UK, and Similar Jurisdictions)
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with similar data protection laws, we process your personal information on one or more of the following legal bases:
- Performance of a contract with you
- Your consent, which you may withdraw at any time
- Compliance with legal obligations
- Our legitimate interests, where they are not overridden by your rights and interests
5. How We Share Your Information
We may share your information in the following limited circumstances:
5.1 Service Providers
We share information with trusted third-party vendors and service providers who perform services on our behalf, such as cloud hosting, analytics, customer support, and payment processing. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
5.2 Authorized Platform Integrations
When you authorize our Services to interact with third-party platforms (such as Amazon Advertising API, Amazon Selling Partner API, or other connected services), we exchange data with those platforms strictly as required to perform the actions you have requested.
5.3 Legal Requirements
We may disclose your information when required by applicable law, regulation, legal process, or governmental request, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, or to investigate fraud or respond to a government request.
5.4 Business Transfers
In the event of a merger, acquisition, restructuring, financing, bankruptcy, or sale of all or part of our assets, your information may be transferred as part of that transaction. We will notify you and provide choices, where required by law.
5.5 With Your Consent
We may share information with third parties when you have given us explicit consent to do so.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
6. Data Retention
We retain your personal information for as long as necessary to provide the Services, fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
When information is no longer required, we will securely delete or anonymize it. Specific retention periods depend on the nature of the data, applicable legal requirements, and business needs.
7. Data Security
We implement reasonable administrative, technical, and physical security measures designed to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption in transit, access controls, secure credential storage, and regular security reviews.
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.
If we become aware of a data breach that affects your personal information, we will notify you and the relevant authorities as required by applicable law.
8. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information.
8.1 Rights for All Users
You may contact us at any time to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Withdraw consent where processing is based on consent
- Object to or restrict certain processing of your information
- Request data portability (a machine-readable copy of your data)
8.2 California Residents (CCPA / CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act ("CCPA") as amended by the California Privacy Rights Act ("CPRA"), including:
- The right to know what personal information we collect, use, and disclose
- The right to delete personal information we have collected from you
- The right to correct inaccurate personal information
- The right to opt out of the sale or sharing of personal information (we do not sell or share personal information as defined under the CCPA)
- The right to limit the use of sensitive personal information
- The right to non-discrimination for exercising your privacy rights
To exercise these rights, contact us using the information in Section 13.
8.3 European Economic Area, United Kingdom, and Similar Jurisdictions
If you are located in the EEA, UK, or a similar jurisdiction, you have rights under the General Data Protection Regulation ("GDPR") or equivalent legislation, including the right to lodge a complaint with a supervisory authority.
8.4 Exercising Your Rights
To exercise any of these rights, contact us at [email protected]. We will respond within the timeframes required by applicable law. We may need to verify your identity before fulfilling your request.
9. International Data Transfers
Brain Project Labs is based in the United States, and the information we collect may be transferred to, processed, and stored in the United States or other countries where we or our service providers operate. These countries may have data protection laws different from those in your jurisdiction.
When we transfer personal information internationally, we take appropriate safeguards to protect it in accordance with applicable law, including the use of standard contractual clauses or equivalent mechanisms where required.
10. Children's Privacy
Our Services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us at [email protected] and we will take appropriate steps to delete such information.
11. Third-Party Links and Services
Our Services may contain links to third-party websites, applications, or services that we do not control. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third party before providing your information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this policy and, where appropriate, notify you by email or through our Services.
Your continued use of the Services after the effective date of any updated Privacy Policy constitutes your acceptance of the updated terms.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
We will respond to your inquiry as soon as reasonably possible and in accordance with applicable law.
14. Governing Law
This Privacy Policy is governed by the laws of the State of Florida and the United States, without regard to conflict of law principles, except where applicable mandatory data protection laws of your jurisdiction provide otherwise.